In case you missed it, there is still a chance to catch up on the latest episode of the Digital Lounge podcast.
In this episode, we explore how housing associations can strategically leverage AI to improve outcomes. We discuss building an AI strategy aligned with your organisational goals, key risks such as data security and ethical concerns, and overcoming challenges like securing internal buy-in. We also cover how Microsoft's AI tools can be leveraged for immediate impact and why AI needs to be embedded into operations, not just added on top.
Watch here now:
Check out the previous live webinar around complaints handling for social housing AI. You can view the webinar and demo here.