IT Solutions Blog

Are partnerships the future for housebuilders?

by Mark Britton 17 July 2019

In times of change, it’s no surprise that - in a bid to stay competitive - organisations in every sector are finding new ways to attract and retain customers while delivering growth. For some this means delivering new, often technology-driven products and services (think retail, automotive, home entertainment) and the adoption of entirely new business models.

Topics: house-builders, serve customers better

Close Deals Faster and Smarter with These 3 Easy to Implement Sales Tips

by Mark Britton 10 July 2019

Nothing is better than walking into a meeting and closing the deal.

Topics: sales tips, tips to grow sales, sales automation, tools to close sales faster

The Impact of Next-Generation Technology on Housebuilders

by Mark Britton 8 July 2019

Technology has an increasingly important role in servicing the digital generation. Virtual Reality (VR), Augmented Reality (AR) and hyper-personalisation have gone from being buzzwords to common techniques used in the world of business and commerce.

Topics: Technology Strategy, house-builders, serving customers, serve customers better, happy customers, IT strategy, IT and business goals

Is your university software ready for Generation C?

by Mark Britton 4 July 2019

Millennials are so last year. There’s a new generation hitting the social scene – Generation C. However, quite unlike most demographic cohorts, this one does not fall into a particular age demographic. Instead, it’s a term used to describe a new generation of people who have one thing in common: they’re digital natives and exceptionally tech-savvy. Furthermore, anybody can join the Generation C community, as long as they are digitally connected and a follower of Web 2.0.

Topics: CRM, microsoft dynamics 365, higher-education, student information systems

How to Easily Increase Customer Loyalty without Tanking Your Budget

by Mark Britton 3 July 2019

It’s not easy to retain customers and grow your customer base. However, it is doable.

Topics: serving customers, Customer loyalty, serve customers better, happy customers

The Era of the Customer Experience Director

by Mark Britton 27 June 2019

It’s no exaggeration to say that the majority of today’s new home buyers conduct their lives online - from booking a cab to buying a takeaway; from settling an argument via Google to settling a bill via an app. They expect consistent, slick, seamless and instantaneous experiences – and will not hesitate to change site or supplier to get them.

Topics: serving customers, serve customers better, happy customers, IT strategy

The CIO’s Guide to Creating an Effective IT Strategy

by Mark Britton 26 June 2019

A reliable IT strategy starts with a plan. Whether you are crafting an IT strategy from scratch or retooling an existing structure, aligning with business goals and understanding the needs of your team can impact your success.

Topics: Technology Strategy, IT strategy, IT and business goals, information technology strategy, chief information officer strategy

Buying time for IT: Time is of the essence for most IT departments – here’s how to get some of it back.

by Mark Britton 17 April 2019

As tech forges forward at a brake neck speed, with new innovations bursting on to the scene seemly every other day, the pressure on IT departments is rapidly increasing to keep up with digital growth in the work place.

Topics: PowerApps

Navigating the Data Universe: Crimson Innovation Conference 2019 Debrief & Infographic

by Mark Britton 16 April 2019

Last week the IT world descended on The Vox in Birmingham for up-to-the-minute debates and updates about the key issues shaping the technology sector right now. And knowledge featured strongly throughout. Knowledge that is derived from data, with discussions and debates about how that data is captured, managed and interpreted.

Topics: crimson innovation conference

Encouraging IT Collaboration and Teamwork Beyond Boundaries

by Mark Britton 11 April 2019

Teamwork – it’s the cornerstone of any successful organization and a must-have for achieving any measurable level of success.

Topics: Logic Apps, microsoft dynamics 365, collaboration and teamwork, Microsoft Power BI