Throughout the UK and indeed across Europe, offices stand empty. Meetings have been put on hold, coffee machines sit unused and the water cooler is deserted. But business continues. Meetings have become Skype calls and Teams hangouts, brainstorms are being done over the Internet and even the water cooler may be deserted in the office, those water cooler moments and chats during the tea round are continuing online. For years the world has had access to technology with the potential to change the way we live and work forever, but it has taken a global pandemic for us to realise how truly useful this technology is.
As we discussed in our previous blog (How Microsoft Teams can transform remote working), Covid-19 has meant that there has been a dramatic increase of remote working across the UK, which has also led to a rise in use of Microsoft Teams. Teams is ideal for remote working - you can access files remotely on a range on devices and share your screen with a group of people, plus it is linked to all Microsoft Office components. It is a modern workspace where you can chat with colleagues, by messaging or on a video call, and new members have access to historical messages when added to chats or channels.
Topics: Remote Working
At Crimson, we pride ourselves on our workplace culture – with dress-down Fridays, teambuilding excursions, and seasonal parties and dinners. We focus on employee engagement so much that we were named in the Sunday Times list of 75 Best Companies in the Midlands 2020. However, during a period of social isolation and remote working, how can this culture be maintained? Here are some ways that we’re keeping the Crimson culture alive:
COINS (Construction Industry Solutions) has been a business software provider for the home building industry for over three decades, with software including project management, operations and supply chain, to name a few. Approximately 80% of the homebuilder industry uses COINS as their back office ERP and finance system. As well as using COINS to run the financial and operational side of the business, a number of homebuilders have been seeking engagement systems to compliment COINS. These systems will transform the way they manage marketing, sales and customer care processes, to suit the needs of today’s customer. Customers now have expectations from providers in all walks of their day to day buying decisions - including the biggest emotional purchase they are likely to be making in their lifetime.
The wave 1 release is nearly here, so it is time to understand the changes that will be coming with it. In April for new customers, and July for existing customers, users with Team Member licenses have the choice of two new model-driven apps that will restrict which entities can be used by Team Member licenses.
The original Team Member licenses are only designed for light use, such as reading or basic editing. They can read any core entity data, and can create contacts, activities, notes and up to 15 custom entities. However, they cannot create or edit accounts. The problem with the original licenses was that the restrictions were not enforced by Microsoft, and many Team Members could edit information that they didn’t have permission to. Team Member licenses also had different restrictions based on when they were created – licenses created pre-2018 could edit accounts, whereas any after 2018 couldn’t. These limitations have now changed, and enforcement starts with the wave 1 release.
The updated Sales Team Member licenses contain the core entities that users should have access to, such as activities, contacts, accounts and leads – however, these are read-only. This user doesn’t have access to custom entities, but this can be solved by giving additional custom roles to the users.