IT Solutions Blog

How to Increase Your Customer Satisfaction Without Increasing Costs

by Mark Britton 18 February 2019

Customers – they’re the focal point of any business. Their presence and their experience at an establishment can make or break the entire organisation.

Topics: Microsoft Dynamics CRM, Micrsoft Dynamics 365, Microsoft Dynamics, AI, Microsoft 365, Field Service, microsoft dynamics 365

Microsoft cloud services experts demo smart building development live

by Will Astbury 6 February 2018

Crimson’s Microsoft Cloud Services team will be demonstrating how cutting-edge technologies can be used to build a smart building live at this year’s Innovation Conference.

Led by Tom Cadman, Crimson’s visionary Director of Cloud Services, the team will be using Field Service, Microsoft Dynamics 365, and IoT technology for this 30-minute demo. It promises to be a truly exciting and immersive experience for the audience.

Topics: Innovation Conference, Microsoft 365, Field Service