IT Solutions Blog

In conversation with Martyn Wallace

by Emily Schilling 13 January 2021

Name: Martyn Wallace

Topics: Digital Transformation, Chief Digital Officer, local authorities, Driving Digital, local government

In conversation with Paul Parkinson: Part 2

by Emily Schilling 6 October 2020

Read part one of Paul's interview here

Topics: local authorities, councils, Driving Digital, local government

In conversation with Paul Parkinson: Part 1

by Emily Schilling 6 October 2020

 

Topics: local authorities, councils, Driving Digital, local government

How can Local Governments shield their most vulnerable residents?

by Mark Britton 12 May 2020

"Never let a serious crisis go to waste. And what I mean by that: it's an opportunity to do things you think you could not do before." 
Rahm Emanuel

Topics: Digital Transformation, Customer Engagement, Covid-19, housing associations, local authorities, Microsoft Virtual Agent, Crimson Shield, Microsoft Customer Service

Preparing housing associations and local authorities for a brave new world

by Emily Schilling 3 April 2020

Throughout the UK and indeed across Europe, offices stand empty. Meetings have been put on hold, coffee machines sit unused and the water cooler is deserted. But business continues. Meetings have become Skype calls and Teams hangouts, brainstorms are being done over the Internet and even the water cooler may be deserted in the office, those water cooler moments and chats during the tea round are continuing online. For years the world has had access to technology with the potential to change the way we live and work forever, but it has taken a global pandemic for us to realise how truly useful this technology is.

Topics: Remote Working, Covid-19, housing associations, local authorities