Name: Martyn Wallace
Name: Martyn Wallace
Topics: Digital Transformation, Chief Digital Officer, local authorities, Driving Digital, local government
Read part one of Paul's interview here.
Topics: local authorities, councils, Driving Digital, local government
Topics: local authorities, councils, Driving Digital, local government
"Never let a serious crisis go to waste. And what I mean by that: it's an opportunity to do things you think you could not do before."
Rahm Emanuel
Topics: Digital Transformation, Customer Engagement, Covid-19, housing associations, local authorities, Microsoft Virtual Agent, Crimson Shield, Microsoft Customer Service
Throughout the UK and indeed across Europe, offices stand empty. Meetings have been put on hold, coffee machines sit unused and the water cooler is deserted. But business continues. Meetings have become Skype calls and Teams hangouts, brainstorms are being done over the Internet and even the water cooler may be deserted in the office, those water cooler moments and chats during the tea round are continuing online. For years the world has had access to technology with the potential to change the way we live and work forever, but it has taken a global pandemic for us to realise how truly useful this technology is.
Topics: Remote Working, Covid-19, housing associations, local authorities
