IT Solutions Blog

What's new in Dynamics 365 for 2019 release wave 2?

by Mark Britton 4 October 2019

Here's your round-up of the top features now available to you in Microsoft Dynamics 365.

Topics: microsoft dynamics 365

Microsoft Announce Dynamics 365 Licence Changes For October 2019

by Mark Britton 26 July 2019

Microsoft has announced changes to its Microsoft Dynamics licensing model, moving from multi-application, one-size-fits all to a new focus on licensing of individual applications.

Topics: microsoft dynamics 365

Is your university software ready for Generation C?

by Mark Britton 4 July 2019

Millennials are so last year. There’s a new generation hitting the social scene – Generation C. However, quite unlike most demographic cohorts, this one does not fall into a particular age demographic. Instead, it’s a term used to describe a new generation of people who have one thing in common: they’re digital natives and exceptionally tech-savvy. Furthermore, anybody can join the Generation C community, as long as they are digitally connected and a follower of Web 2.0.

Topics: CRM, microsoft dynamics 365, higher-education, student information systems

Encouraging IT Collaboration and Teamwork Beyond Boundaries

by Mark Britton 11 April 2019

Teamwork – it’s the cornerstone of any successful organization and a must-have for achieving any measurable level of success.

Topics: Logic Apps, microsoft dynamics 365, collaboration and teamwork, Microsoft Power BI

Creative Ways to Close More Deals with Microsoft Dynamics 365

by Mark Britton 4 April 2019

Businesses put a lot of work into bringing traffic, discovering leads, and offering great deals. All these functions could be viewed as secondary compared to one primary goal – closing.

Topics: Logic Apps, microsoft dynamics 365, Power BI

7 Business Tech Take-Aways From My Time at Microsoft eXtreme365

by Mark Britton 28 March 2019

I write to you from my hotel room on the outskirts of Amsterdam, directly under Schipol Airport’s flight path, at a hotel whose name and interior design is inspired by fossils.

Topics: microsoft dynamics 365

Lower Cost, Higher Value: Serving Customers’ Needs While Keeping Costs Low

by Mark Britton 26 March 2019

Everything in business is about balance.

Topics: Logic Apps, microsoft dynamics 365, Power BI, serving customers

Lead Marketing: A Great Strategy for ROI-Focused Teams

by Mark Britton 20 March 2019

Marketing encompasses many different qualities. The ability to read a customer and the power to get creative are just a couple parts of the process.

Topics: Logic Apps, microsoft dynamics 365, Power BI, lead marketing

How to Successfully Grow Your Company’s Shadow IT

by Mark Britton 25 February 2019

Technology moves fast – sometimes a little too fast for a company’s liking.

Topics: Managed IT Services, App Development, Integration, Offshore IT, IPaaS, Microsoft 365, shadow IT, microsoft dynamics 365, CaaS, Microsoft Azure

How to Increase Your Customer Satisfaction Without Increasing Costs

by Mark Britton 18 February 2019

Customers – they’re the focal point of any business. Their presence and their experience at an establishment can make or break the entire organisation.

Topics: Microsoft Dynamics CRM, Micrsoft Dynamics 365, Microsoft Dynamics, AI, Microsoft 365, Field Service, microsoft dynamics 365