IT Solutions Blog

Power Platform 2021 Release Wave 2 – Everything you need to know

by Emily Schilling 26 July 2021

 

Watch our Microsoft Power Platform 2021 Wave 2 Update fireside chat video for more information about the new features in this release.

Topics: Microsoft Power Platform

Dynamics 365 Field Service on-premise is retiring: What happens next?

by Emily Schilling 7 July 2021

On the 30th June 2021, Microsoft announced that on-premise implementations of the Field Service application will no longer be supported in one years’ time, on the 30th June 2022. Dynamics 365 Field Service empowers technicians, optimised scheduling, and connects assets within field service organisations.

Topics: Micrsoft Dynamics 365, Field Service, Microsoft Power Platform, Dataverse

Creating meaningful omni-channel experiences for tenants

by Emily Schilling 15 June 2021

96% of people across the UK have access to the internet, and 50.9 million people in the UK use social media platforms. Because digital channels are so widespread, almost every company uses them to engage with current or prospective customers, whether it’s through Facebook, virtual assistants, or WhatsApp.

Topics: Micrsoft Dynamics 365, Microsoft Dynamics, Microsoft Power Platform, housing associations, housing, Orlo

Improve tenant and staff visibility with contact data integration.

by Emily Schilling 20 April 2021

As of 2018, there were 1.6 million council provided homes in the UK, and approximately 60% of those homes are owned by housing associations. There is a government-led drive for housing associations to build more homes, both as a way to provide housing for those in need and for those making the step on the ladder towards home ownership. But with private rentals having a better reputation for customer service, housing associations must improve the quality and safety of homes, and handle complaints and issues more effectively.

Topics: PowerApps, Microsoft Power BI, Microsoft Power Platform, housing

Utilise Microsoft Canvas Apps to improve business efficiency

by Ben Curley 9 April 2021

Microsoft Canvas Apps are one of the available apps within the Microsoft Power Apps suite. Microsoft Power Apps has been around for a few years now, but Microsoft are constantly improving and adapting it to meet ever-changing business needs. Microsoft defines Power Apps "as a suite of apps, services, connectors and data platform that provides a rapid application development environment to build custom apps for your business needs".

In short, Power Apps gives users who have little technical knowledge the ability to build apps from scratch with little or no code required.

Topics: PowerApps, Microsoft Power Platform, Canvas Apps

Microsoft Power Platform: 2021 release Wave 1 – What to expect

by Emily Schilling 8 March 2021

Microsoft Power Platform – made up of Power BI, Power Apps, Power Automate and Power Virtual Agents – is the ideal Microsoft solution for data analysis and automation. The 2021 release wave 1, which was made available for early access on the 1st of February 2021 includes updates across the Power Platform product range, focusing on improving the flexibility of Power BI and enhancing the user experience 

Topics: Power BI, Logic Apps, Power BI, Microsoft Power BI, Microsoft Power Platform, Microsoft

Managing demand during the housing crisis: increasing sales productivity with Dynamics 365

by Emily Schilling 5 March 2021

In December 2020, Homes England reported that between 1st April and 30th September that year, the number of housing starts was the lowest since 2012-2013, at 11,313 homes. Housing completions had also decreased to 11,358 houses - the lowest since 2015-2016. The reduction of both starts and completions is partly due to the coronavirus pandemic, which caused significant complications for housebuilding activity. Affordable housing made up 79% of housing starts in this period, which has decreased by 32% from the previous year – putting the number of affordable homes at its lowest since 2017-2018. Housing associations are under pressure to provide affordable housing for those in need, and the pressure is greater during the current period of economic uncertainty, furlough, and redundancy.  

Topics: Microsoft Dynamics CRM, Micrsoft Dynamics 365, PowerApps, Microsoft Power Platform, Microsoft, Homebuilder, housing associations, virtual agent, enquiry portals, housing

Google App Maker has shut down: it's time to move to Power Platform

by Emily Schilling 27 January 2021

On the 19th January, the Google App Maker product was shut down due to low-usage. App Maker data that is stored within Cloud SQL is safe and remains unchanged, and it will still follow the policies your GCP account established. Depending on whether your apps are active or inactive, there are different actions you need to take.

Topics: PowerApps, Microsoft Power BI, Microsoft Power Platform

Improve the way you work with the new Microsoft Dataverse Platform

by Ben Curley 23 November 2020

Microsoft Dataverse is an Application Programming Interface, known as an API. Many of the Power Platform features can interact with Dataverse directly, or through built-in connectors which allows data to sit securely and connected in one place. Think of it as a series of apps which can come together to share data across multiple devices.

Topics: Microsoft Power Platform, microsoft teams, Dataverse

Microsoft Power Platform: Creating a Canvas App Using Common Data Service (CDS) - Part 1

by Tom Clayton 29 January 2020

Topics: microsoft dynamics 365, Microsoft Power Platform