IT Solutions Blog

What is the best way to interact with data across related tables?

by Megan Casey 20 April 2021

In recent weeks, there has been a lot of discussion in the Dynamics 365 world regarding the capability to display and edit data from one table into another related table within a model driven app. For CRM, this is a significant development which could revolutionise the way that we configure moving forwards.

Topics: Microsoft Dynamics CRM, Micrsoft Dynamics 365

Microsoft Dynamics 365: 2021 Wave 1 release - What to expect

by Emily Schilling 9 March 2021

Microsoft Dynamics 365’s updates are categorised into either wave 1 or wave 2Wave 1 includes all features released from April to September, with features released from October to March in wave 2. The 2021 release wave 1 brings some significant additions that will provide some innovative benefits to businesses, across all Dynamics 365 applications.  

Topics: Microsoft Dynamics CRM, Micrsoft Dynamics 365, Microsoft Dynamics, Dynamics Update, Microsoft, Dataverse

Managing demand during the housing crisis: increasing sales productivity with Dynamics 365

by Emily Schilling 5 March 2021

In December 2020, Homes England reported that between 1st April and 30th September that year, the number of housing starts was the lowest since 2012-2013, at 11,313 homes. Housing completions had also decreased to 11,358 houses - the lowest since 2015-2016. The reduction of both starts and completions is partly due to the coronavirus pandemic, which caused significant complications for housebuilding activity. Affordable housing made up 79% of housing starts in this period, which has decreased by 32% from the previous year – putting the number of affordable homes at its lowest since 2017-2018. Housing associations are under pressure to provide affordable housing for those in need, and the pressure is greater during the current period of economic uncertainty, furlough, and redundancy.  

Topics: Microsoft Dynamics CRM, Micrsoft Dynamics 365, PowerApps, Microsoft Power Platform, Microsoft, Homebuilder, housing associations, virtual agent, enquiry portals, housing

All change on the PSA train to project excellence

by David Lloyd 2 March 2020

And time to hop onto Microsoft Dynamics 365 Project Operations

Topics: Micrsoft Dynamics 365, Microsoft Dynamics, microsoft dynamics 365, Dynamics Update, Microsoft, Project Operations, Project Service Automation

Microsoft Dynamics 365 Unified Interface VS Web Client Interface: What is changing?

by Emily Schilling 12 February 2020

By 1st October, the Unified Interface (sometimes called Unified Client Interface) will be upgraded by Microsoft, and the current interface, Web Client, will no longer be in use. This upgrade will occur throughout cloud Dynamics 365, and has the potential to have a lot of impact – but what will change, and what actions do you have to take?

Topics: Micrsoft Dynamics 365, Microsoft 365, UCI, Web Client Interface, Unified Interface

Blurring the digital boundaries: What collaboration looks like for today’s university students

by Mark Britton 18 October 2019

Topics: Digital Transformation, Micrsoft Dynamics 365, Microsoft Dynamics, student journey, Workshops

How to Increase Your Customer Satisfaction Without Increasing Costs

by Mark Britton 18 February 2019

Customers – they’re the focal point of any business. Their presence and their experience at an establishment can make or break the entire organisation.

Topics: Microsoft Dynamics CRM, Micrsoft Dynamics 365, Microsoft Dynamics, AI, Microsoft 365, Field Service, microsoft dynamics 365

Microsoft Dynamics 365 AI for Sales – Relationship Assistant

by Adam Round 5 February 2019

As part of their heavy focus on developing Artificial Intelligence within their products and services, Microsoft has implemented a new suite of features called ‘Embedded Intelligence’. This new suite of features allows you to make the most out of your Dynamics 365 by continuously analysing crucial customer interaction data to help you choose the best path forward for your business; based on already existing data.

Topics: Microsoft Dynamics CRM, Micrsoft Dynamics 365, Microsoft Dynamics, data, Artificial intelligence, AI, business intelligence, data insights, microsoft dynamics 365

Taking the first step: a strategic approach to implementing CRM

by Mark Britton 2 May 2018

Every business needs customers, and in the age of information and technology, every business needs ways of managing their customer data. This is going to be even more critical when the new GDPR legislation comes into force from the 25 May 2018.

Topics: Technology Strategy, Micrsoft Dynamics 365, Microsoft Dynamics, Microsoft 365

Cloud services experts to demo live Dynamics 365 app build in 30 mins

by Will Astbury 1 March 2017

Crimson’s Cloud Services team will be demonstrating the capabilities of Microsoft Dynamics 365 by building an app in just 30 minutes live at this year’s Innovation Conference.

Using Dynamics 365’s Power Apps, Flow, and Apps Source functions, Tom Cadman and his team will be breaking away from traditional presentation formats to create an immersive experience which will involve members of the audience and will be completed from start-to-finish in under half an hour.

Topics: Micrsoft Dynamics 365