IT Solutions Blog

The Impact of Next-Generation Technology on Housebuilders

by Mark Britton 8 July 2019

Technology has an increasingly important role in servicing the digital generation. Virtual Reality (VR), Augmented Reality (AR) and hyper-personalisation have gone from being buzzwords to common techniques used in the world of business and commerce.

Topics: Technology Strategy, house-builders, serving customers, serve customers better, IT strategy, IT and business goals

How to Easily Increase Customer Loyalty without Tanking Your Budget

by Mark Britton 3 July 2019

It’s not easy to retain customers and grow your customer base. However, it is doable.

Topics: serving customers, Customer loyalty, serve customers better

The Era of the Customer Experience Director

by Mark Britton 27 June 2019

It’s no exaggeration to say that the majority of today’s new home buyers conduct their lives online - from booking a cab to buying a takeaway; from settling an argument via Google to settling a bill via an app. They expect consistent, slick, seamless and instantaneous experiences – and will not hesitate to change site or supplier to get them.

Topics: serving customers, serve customers better, IT strategy

Lower Cost, Higher Value: Serving Customers’ Needs While Keeping Costs Low

by Mark Britton 26 March 2019

Everything in business is about balance.

Topics: Logic Apps, Microsoft Dynamics 365, serving customers, Microsoft Power BI