---
title: "Low-Code, High Impact: Personalising the Customer Journey"
description: In this bite sized episode, Crimson’s CTO Oli, dives into how low-code tech is reshaping customer experience strategy and delivering powerful results.
---

[Crimson Blog ](https://blog.crimson.co.uk)

# [Low-Code, High Impact: Personalising the Customer Journey](https://blog.crimson.co.uk/low-code-high-impact-personalising-the-customer-journey)

 Written by [Holly Burnett](https://blog.crimson.co.uk/author/holly-burnett) | Sep 4, 2025 8:09:54 AM

In case you missed it, there is still a chance to catch up on our latest episode of the Digital Lounge.

98% of enterprises are already using low-code tools, with proven results in productivity, cost savings, and faster time to market.  Join our Chief Technology Officer to discover why low-code has become the new normal, and where it can make the biggest impact next. In this episode,  we’ll uncover how this technology is reshaping customer experience strategies today and tomorrow.

Watch the episode:

 

[View full post](https://blog.crimson.co.uk/low-code-high-impact-personalising-the-customer-journey)

```json
{
  "@context" : "http://schema.org",
  "@type" : "BlogPosting",
  "author" : {
    "@type" : "Person",
    "name" : "Holly Burnett"
  },
  "dateModified" : "2025-10-09T14:44:18.093Z",
  "datePublished" : "2025-09-04T08:09:54Z",
  "headline" : "Low-Code, High Impact: Personalising the Customer Journey",
  "image" : {
    "@type" : "ImageObject",
    "height" : 600,
    "url" : "https://728270.fs1.hubspotusercontent-na1.net/hubfs/728270/25-2.png",
    "width" : 1200
  },
  "mainEntityOfPage" : "https://blog.crimson.co.uk/low-code-high-impact-personalising-the-customer-journey",
  "publisher" : {
    "@type" : "Organization",
    "logo" : {
      "@type" : "ImageObject",
      "height" : 60,
      "url" : "/hs/hsstatic/content_shared_assets/static-1.4092/img/default-amp-logo.png",
      "width" : 60
    },
    "name" : "Crimson Blog"
  }
}
```