Microsoft Dynamics CRM: Customer Experience Is Key To Business Growth

In a connected world, delivering a great customer experience is more essential than ever. What your customer experiences is what helps you differentiate your business, build loyalty, and maintain your reputation. This is where a strong CRM system comes in, but many businesses find CRM daunting—they think it’s only for multi-national companies and too complex for their needs.

With Microsoft Dynamics CRM Online, it doesn’t have to be complicated. You can win customers and keep them happy with an easy-to-use solution designed to help businesses of virtually any size to maximise opportunities, boost mobile productivity, and make better-informed decisions.

Dynamics CRM Online works seamlessly with familiar tools like Office 365, so employees can make true customer relationship management a part of their day-to-day activities— including scheduling meetings, sending emails, and connecting for online conferences. It is also hosted by Microsoft, so you can focus on your business and your customers—not the technology that helps you serve them.

With Microsoft Dynamics CRM Online, you:

• Make it easy for everyone in your organisation to get the information they need to deliver great customer experiences.
• Boost productivity by empowering your sales and service employees to do their best work from virtually anywhere.
• Get visibility into your organisation to make informed decisions and grow your business.

You can find out about all the latest features of Microsoft Dynamics CRM Online 2016 on our blog.

You can learn more about Crimson's Microsoft Dynamics CRM partner services here.