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Helping organisations unite people, process and Microsoft technology.

Posts by Mark Britton:

How Poor IT Systems Left Halfords Flat But Saved Me £25 on a Puncture Repair

customer experience
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LinkedIn Is Powerful But Don’t Cut Out IT Recruitment Agencies

IT Recruitment
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We don’t need a training course to learn Microsoft Teams, surely? Wrong! Here’s what I learnt.

Microsoft Teams
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How can Local Governments shield their most vulnerable residents?

Digital Transformation, Customer Engagement, Covid-19, local authorities, Microsoft Virtual Agent, Crimson Shield, Microsoft Customer Service, housing
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Why a 'Personal' Customer Experience Is Critical to Your Business' Success

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How cloud-based PBX and PSTN save Microsoft more than $120,000 per day with Skype for Business

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Customer story: Zespri

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Why Cloud Customer Flyer

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Customer story: Miral

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Mapping Data Protection Strategies For The New Year

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The millennial arrival and the evolution of the modern workplace

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Universities Urgently Need to Demonstrate Clearer Career Outcomes

Covid-19, university
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