Human Leadership in an AI World: Insider Views from Top CIOs Digital Transformation, CIO, AI, IT leadership, IT Leaders Holly Burnett
Senior Spotlight: Senior Spotlight: Catherine Myszka, Transformation Consultant Digital Transformation, Career Goals, Diversity and Inclusion, digital leaders, tech leaders, IT Leaders Chris O'Brien
Why Data Efficiency is No Longer Enough Big Data, data, AI, business intelligence, data insights, digital leaders, digital strategy Ian Bobbett
If Disney Did Housing, Higher Education and Homebuilding – What Experience Design Really Looks Like Digital Transformation, CRM, data, higher-education, student journey, Microsoft Customer Service, housing, Customer Experience, Social Housing David Catmur-Lloyd
Why Are So Many Homebuyers Cancelling Their Reservations — and What Can You Do About It? CRM, AI, Development, data insights, Homebuilder Mark Britton
The £9 Million Problem Facing UK Universities – And Why It Starts Before Students Even Arrive data, higher-education, student journey, retention, Education Mark Britton
Solving the 'No Access' Problem for Housing Associations Technology Strategy, data insights, housing, Social Housing Mark Britton
From Hello to Loyalty: How AI and Automation Revolutionise Customer Retention Management and Onboarding Digital Transformation, Artificial intelligence, AI, retention, Customer Retention, Onboarding Tom Cadman
Revolutionising Growth: Cost-Effective Strategies for the Customer Acquisition Model to Attract Ideal Customers Data Silos, AI, Automation, data insights, Customer loyalty, Microsoft, Customer Engagement, Customer Experience, Customer Acquisition, Customer Lifetime Value, Customer Personas David Catmur-Lloyd
Senior Spotlight: Dean Checkley, CEO at Teleste Network Services Career Goals, digital leaders, tech leaders, CEO, IT Leaders Chris O'Brien
The Future of Digital Customer Experience Strategy: How Low-Code Technology Is Transforming the Customer Journey Digital Transformation, Microsoft Power Platform, Customer Engagement, Customer Experience, customer, Low-Code Oliver Sinclair
