What if AI could help housing officers spend less time on admin and more time engaging with tenants? At the Crimson Innovation Conference, Ollie Sinclair showcased exactly how Microsoft Copilot makes this possible.
Using the example of a housing officer named Alex, Ollie demonstrated how Copilot integrates seamlessly with Microsoft Dynamics to manage everyday tasks. From handling tenant inquiries and scheduling property inspections to generating personalised tenant communications, Alex’s work became more efficient, leaving more time to focus on tenant well-being.
This practical demonstration underscored the potential of AI to transform the housing sector by simplifying workflows and improving tenant experiences.
Curious about other uses of Microsoft Copilot? Check out Ollie’s first video on how Copilot can assist university admissions teams, or explore the third video for insights into its applications in IT support and Power App development.
