At the Crimson Innovation Conference, Crimson's CTO, Ollie Sinclair, captivated the audience with a live demonstration of Microsoft Copilot in action. Using a fictional Student Services Officer named Lisa, Ollie showed how universities can revolutionise admissions processes with AI-powered tools.
Lisa, working in the Admissions Team, utilised Microsoft Dynamics and Copilot to tackle common challenges—handling large volumes of inquiries, efficiently processing applications, and delivering timely support to prospective students. The demonstration brought to life how these tools streamline operations, enhance productivity, and significantly improve the student experience.
Want to see how Microsoft Copilot empowers other roles? Check out Ollie’s second video, where he explores how housing officers can utilise Copilot in the social housing sector, or watch the third video to discover its applications for IT support teams.
