Crimson’s marketing department have gathered some of the most interesting retail technology articles from around the web for you to enjoy.
We have also collated a list of our most recent blog posts and articles which share insights into the world of IT consultancy and IT recruitment for the retail sector.
Interesting Retail Technology Articles From Across The Web
- Retailers Monitor Shopping Patterns Through Biology – Bricks and mortar retailers are set to use eye-tracking technology and heart rate monitors to gain a better understanding of their customers’ shopping preferences. Read more:
- A Brave New World For Retail Supply Chain Management – Work towards goals that fits your consumer base's unique needs. Read more:
- How To Prepare For Black Friday – Internet Retailing examines how Argos is preparing for the busiest shopping weekend of the year. Read more:
- On-Going Demand For IT Staff – Demand continues to outstrip supply despite 5.8% increase in IT staff, according to Business Register and Employment data. Read more:
- Retail Call Centres Need To Turn Big Data Into Little Data – Retail companies need to supply their operators with the right kind of customer data if they want harness the full potential of their call centres. Read more:
- Data Mobility Through Cloud Will Drive Retail Productivity – This blog examines how the expansion of Microsoft’s public cloud will benefit the retail sector. Read more:
- Retailers, Treat Call Centre Staff As Your Critical Response Team – How can companies create an environment where 100% first call resolution is achievable? Read more:
- LinkedIn Is Powerful But Don’t Cut Out IT Recruitment Agencies – There are a number reasons why organisations should continue to work with external IT recruitment professionals. Read more:
- Retail Systems Integration Key For Seamless Call Centre Customer Care – Crimson’s lead consultant in retail transformation, Simon Chave recently shared some insights on LinkedIn Pulse about how retail companies can elevate customer care standards. Read more:
- Microsoft CRM 2016 Webinar – In this FREE 40 minute session, Crimson’s CRM Practice Director / CTO Tom Cadman discloses how the key developments to Microsoft Dynamics CRM 2016 support companies in their quest to better meet customer expectations. Read more:
- Crimson Innovation Conference 2016 – For progressive IT leaders, this one-day conference will share the latest thinking around top technology trends and their impact on organisations. Read more:
If you would like to suggest an article for our Retail Technology News Round-Up please email will.astbury@crimson.co.uk.
