If Disney Did Housing, Higher Education and Homebuilding – What Experience Design Really Looks Like Digital Transformation, CRM, data, higher-education, student journey, Microsoft Customer Service, housing, Customer Experience, Social Housing David Catmur-Lloyd
From Hello to Loyalty: How AI and Automation Revolutionise Customer Retention Management and Onboarding Digital Transformation, Artificial intelligence, AI, retention, Customer Retention, Onboarding Tom Cadman
The Future of Digital Customer Experience Strategy: How Low-Code Technology Is Transforming the Customer Journey Digital Transformation, Microsoft Power Platform, Customer Engagement, Customer Experience, customer, Low-Code Oliver Sinclair
10 Ways Universities Can Define the Value of Digital Transformation Digital Transformation Holly Burnett
Senior Spotlight: September 2023 Digital Transformation, IT and business goals, IT leadership Holly Burnett
Process Mining for Housing Associations Digital Transformation, Microsoft Power Platform Oliver Sinclair
What the news from Microsoft Inspire 2023 means for Housing Associations Digital Transformation, AI Oliver Sinclair
Senior Spotlight: June 2023 Digital Transformation, IT and business goals, IT leadership Holly Burnett
Five key steps for digital leaders to influence the Board on technology Digital Transformation, CIO, Board membership Bev White
Senior Spotlight: April 2023 Digital Transformation, IT and business goals, IT leadership Holly Burnett